FAQs

Is Quida a trusted company?

Quida is a certified, well trusted and respected brand in Kenya. We are here to bring you the best value for your money. Our legacy is our pride.

What happens when i place an order?

You will receive an email showing that your order has been received with details of payment. Then your product will be  collected from our store and packaged, once ready for delivery, it will be loaded onto our delivery van and delivered to the respective pickup station.

How long will delivery take?

 Delivery typically takes 2 to 5 working days.

Do you deliver to my area?

All the areas we deliver to are listed on our checkout page, kindly check to see if currently we deliver to your area. 

What happens when i cancel my order before the item is shipped.

Incase an order is cancelled before shipment, customer will be refunded the full amount.

Can anyone receive my package on my behalf.

Yes, someone can collect your package if they present the recept send to your phone number.